Custom Service / Contact

Should you have any questions, problems or suggestions, please use our contact form.

We are here to support you. Please choose the reason of your request. This helps us to reply in time and on topic. By contacting us you agree that we collect, store and use your personal data for facilitating communications with us according to our privacy terms. Privacy Policy.

Please find detailed information on our products on the product detail pages

Please see the product pages for an extensive list of compatible cars. If your car is not mentioned in the list, please contact your local retailer to verify the correct installation and get an official approval. Alternatively, please submit your car details. We will try to check your configuration where possible.

In case of complaints or returns please contact the retailer you purchased your product at. Our retailers also offer accessories and spare parts (i.e. seat covers). If you need additional assistance, please submit itemnumber and batchnumber (located on the bottom side of the child car seats or the frame of the pushchairs) and an extensive description of the problem. Our customer service will contact you afterwards.

Your CYBEX Product *

Item number *

Batch or Serial number *

Address of dealer *

Date of purchase *

Message *

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File 3

Gender *

First Name *

Last Name *

Address *

Zip *

City *

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E-mail *

Phone

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Please submit general enquiries, suggestions or criticism